For hair salons · Day spas · Med spas · No agency
Your 24/7 AI receptionist for salons, spas, and med spas.
A caller phones for “Ashley with Sara, Saturday afternoon — anyone is fine if she’s not in” while the front desk is elbow-deep in a Saturday-morning blow-out rush, hangs up after two rings, and books down the street. Analese books configured services through the active calendar, records a provider preference for staff confirmation, captures the walk-in inquiry with a disclosure-backed SMS reply before the caller leaves the parking lot, and recovers the missed visit on a recurring treatment plan before the whole laser or hydrafacial series drifts off-cadence. Built for one-chair hair salons, multi-chair med-spa groups, and everything in between — same self-serve signup, no agency in between.
- Books your configured salon services
- Captures walk-in inquiries with an sms-back
- Recovers the recurring treatment-plan no-show
What you get on day one
Six things your AI does the moment your salon, day spa, or med spa signs up.
Every feature ships in the product — nothing to unlock, nothing extra to buy, nothing an implementation partner has to wire up first. Point Analese at your active calendar and start covering calls on day one, Saturday rush included. The AI receptionist keeps provider and service preferences attached to the booking request.
- 01
Books configured salon services through the live calendar
The AI uses only the service labels, durations, prices, and live openings you configure. When a caller names a stylist or provider, it records that exact preference for staff confirmation instead of claiming a named assignment the current calendar adapter cannot verify.
- 02
Captures the walk-in inquiry with an sms-back before they leave
A caller phones at 11 AM on a busy Saturday, hangs up before the front desk can pick up, and asks the same question at the salon down the street. The AI answers in seconds, records the configured service, provider preference, timing, and pricing question, and sends an SMS reply with the shared disclosure and STOP-family opt-out handling within seconds so the lead does not leave the parking lot. Pricing answers use the configured service list rather than an invented quote.
- 03
Re-books the recurring treatment-plan slot before the series drifts off-cadence
When a client misses visit 4 of 6 on a laser hair removal series, or skips mid-package on a hydrafacial or microneedling plan, or no-shows their B-12 injection protocol week, the platform opens the cancel-rebook chain — the same-day waitlist pickup fills the empty chair, the AI texts the original client within seconds to rebook into their plan cadence, and the front desk sees the cadence the client is actually on before the next shift. The mechanism is productised today: the `no-show-recovery-scan` cron runs every fifteen minutes, the `tryEnqueueNoShowRecovery` dispatcher moves the work onto the platform queue, and the per-appointment `noShowRecoverySentAt` cursor stamps what was already attempted so no client gets the same recovery text twice. A laser series does not silently drift to series-over because one visit missed.
- 04
Routes new vs returning client calls differently
The AI can capture caller-stated new or returning status, the configured service, timing, contact details, and a provider preference. It does not claim to have checked a chart, roster, provider column, room, or treatment plan. Any named provider preference remains a request for staff confirmation, while an unqualified appointment uses only the configured service and the active calendar.
- 05
Stays in sync with Vagaro and Mindbody
Mindbody and Vagaro are CRM synchronization paths in the current configuration, not authoritative named-provider calendars. The receptionist uses the active calendar connection for provider-backed service availability, sends service and caller details to the configured CRM path, and records a named provider preference for staff confirmation when the adapter cannot verify that identity.
- 06
Keeps the front desk in the loop on every chair and every plan
A daily summary of configured-service requests, provider preferences, missed-visit follow-up, package questions, walk-in inquiries, and exportable transcripts helps the salon manager and med-spa director audit intake quality between plan reviews without pulling anyone off the chair floor.
How it works for a salon, day spa, or med spa
Sign up. Connect your phone line. Go live.
No agency kickoff, no build fee, no developer ticket. Three steps, fifteen minutes, and the next caller to your salon or med spa gets a configured-service intake before the after-hours window costs you the lead to the salon one zip code over.
01 — Configure
Sign up, connect your phone line and active calendar, then configure the salon service labels, durations, prices, hours, and the provider-preference handoff language your team wants callers to hear.
02 — Tune
Pick the salon / spa / med-spa vertical preset, edit the greeting and the after-hours message, configure the walk-in inquiry capture with sms-back, set the recurring-treatment-plan recovery cadence for the med-spa packages, and add the AI disclosure on the first line of every call. Your callers know what they are talking to before they describe the service.
03 — Go live
Connect your phone line or pipe in voicemail transcription. The next caller gets a configured-service intake in seconds — covered during the Saturday rush, between clients, after hours, and during the Monday morning walk-in window. Named provider requests remain clearly marked for staff confirmation.
Already have a phone line, an active calendar, and your configured services on the books? You are fifteen minutes away from a live AI receptionist tuned to your salon or med-spa cadence.
Get startedQuestions salon, spa, and med-spa owners ask first
Things to know before you hand your phone line to an AI.
Configured-service booking, walk-in inquiry capture with an sms-back, no-show recovery on a recurring treatment plan, after-hours inquiry handoff, CRM synchronization, and pricing fit for a one-chair salon versus a multi-location med spa — the objections that arrive before the CRM-checklist question. An AI receptionist keeps those preferences clear without promising a provider or slot the calendar has not made available. If the answer you need is not here, the signup form is one click below.
Start here
Sign up. Cover your phones in 15 minutes.
Self-serve, no agency in between. When you are ready to go live with real configured-service booking, walk-in capture, and recurring treatment-plan no-show recovery, the pricing page has every tier — pick one and pay in the same checkout. A-CRM, the built-in CRM, is included on Team and Multi-location — your leads and pipeline stay in the same dashboard as your calls. Your AI receptionist gives the next guest a clear path while the team is with a client.
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