Question 1

Can the AI qualify a buyer, seller, and renter on the same line?

Accepted Answer

Yes. The AI opens every call with a clear AI disclosure so callers are not misled about who (or what) is on the line, then branches the intake by lead type. Buyers get price band, pre-approval status, timeline, and the listing or property they are asking about. Sellers get listing address, motivation timeline, condition notes, and current occupancy. Renters get bedroom count, move-in date, income proof flag, and the unit they are asking about. Each branch books into the right showing vs listing consult vs rental-showing slot — no one gets parked in the wrong pipeline, no buyer gets a rental callback, no seller gets a buyer showing they did not ask for.

Question 2

I lose leads when my phone rings out — does this help?

Accepted Answer

The AI opens every conversation with a clear AI disclosure, then captures the lead at the moment of the call. The "I’ll call back" lead that never does — logged with their name, phone, the listing or property they asked about, and the lead source — and the system sends an SMS reply with the shared disclosure within seconds under the same STOP opt-out handling as a live conversation. The disclosure stays on every SMS so the recipient is never misled about who (or what) sent the message. If the lead is a buyer, the text invites them to confirm pre-approval or pick a showing slot. If the lead is a seller or renter, the text invites them to confirm the listing consult or the rental visit.

Question 3

Will the AI quote MLS figures or asking prices it should not?

Accepted Answer

Honest answer: no. The AI opens the call with a clear AI disclosure, then only references MLS-published data and a published listing’s asking price — never speculative numbers, never unlisted comps, never an owner’s reserve or any figure not on the public listing record. Lockbox codes, alarm codes, and safe-showing instructions are never spoken aloud on a phone call — those instructions live on the showing-confirmation message after the buyer is verified, not in the verbal transcript. Settlement-service referral language is configured to RESPA-aware defaults; the AI never promises a mortgage, title, or home-warranty referral that would create a settlement-service relationship on the call. Posture on local MLS rules and RESPA-specific language is your brokerage’s call, not a feature we ship.

Question 4

How does the AI book showings tied to my actual calendar?

Accepted Answer

The AI opens every call with a clear AI disclosure, then reads your real calendar rules from your calendar, including Analese Calendar — showing-block rules, buffer between showings, broker-open hours, open-house windows — and only offers slots the listing agent is available for. If your calendar shows a 30-minute buffer between showings at a property, the AI honors it; reschedules and cancellations keep the booking details current.

Question 5

Single-agent sole broker versus team — does the routing change?

Accepted Answer

The AI opens every call with a clear AI disclosure, then branches on the lead context. Single-agent intake captures the caller’s name, the agent’s name (or the broker-of-record line if a referral), the property or listing they are asking about, and routes the lead to the right transaction pipeline. Team intake captures the same plus which team-member is the right contact for that lead — buyer’s agent vs listing agent vs transaction coordinator — and applies broker-of-record escalation rules on the Team plan at $299/month. License jurisdiction and the agent’s license number are captured where required so the lead is parked in the right pipeline before follow-up starts.

Question 6

I work open houses on Sundays — does the AI cover that?

Accepted Answer

The AI is the receptionist that fills the gap your open-house day leaves. When you are hosting a Sunday broker preview, running a weekend open house, or stuck on the property line at the sign-in table, the AI answers the phones in seconds with a greeting tuned to your showing-block calendar and your listing’s open-house window. It is not a buyer’s-agent assistant, it does not need desk space at the property, and it does not require you to staff a phone line every hour you are on-site. The Solo plan at $99/month was built for exactly this — single-agent sole brokers, solo agents, owner-operators who field a few dozen calls a week and never wanted to step out of an open house to take a call.

Question 7

Is this affordable for an independent agent versus a team?

Accepted Answer

The Solo plan at $99/month is built for the independent agent. Phone or voicemail transcription — your pick, up to 500 conversations a month, every feature on the homepage, no brokerage-platform fee, no per-lead surcharge. The Team plan at $299/month covers phone + SMS and up to 5,000 conversations with per-team-member routing and broker-of-record escalation. Multi-office brokerages and teams with separate showing desks move to the $899/month plan, which covers up to 25,000 conversations a month, every channel, and per-office reporting. You are paying for call volume, not for a CRM licence you have to renegotiate every renewal.

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