For contractors · Vertical-tuned · No agency
Your 24/7 AI receptionist for contractors.
Analese captures trade, project scope, and caller-stated urgency, offers configured service windows, and follows your handoff rules while a small shop is on the job. Built for one-truck sole operators and multi-trade shops alike — same self-serve signup, no agency in between.
- Records urgent calls for configured handoff
- Captures quote requests with trade context
- Covers lunch, after-hours, long jobs
What you get on day one
Seven things your AI does the moment your shop signs up.
Every feature ships in the product — there is nothing to unlock, nothing extra to buy, nothing an implementation partner has to wire up first. Point Analese at your calendar and start triaging the next caller to the right tech on the right shift. The AI receptionist keeps trade and project scope attached to the handoff.
- 01
Records urgent calls for the configured handoff
Burst pipe, no-heat, sewer back-up, gas smell — branches by trade and caller-stated urgency, then follows the handoff rules your team configures. Suspected gas leaks, CO alarms, and active electrical fires receive the configured emergency-services boundary rather than repair advice.
- 02
Captures the quote request with photos and trade context
Service address, problem description, property type (single-family, multi-family, commercial), and whether the issue is an active emergency or planned work — captured on every quote call. Photos of the leak, the breaker panel, the roof section, the unit that is out can be attached to the booking so the estimator walks in with the right context, not a guess.
- 03
Offers configured service windows by trade
Per-trade routing (plumbing, HVAC, electrical, roofing, general) and per-municipality response-window rules keep caller expectations tied to the windows your team configures, without inventing an arrival time.
- 04
Covers the "two trucks and an office" shop that cannot staff the phones
Lunch, the day the owner is on a long job, the weekend, after-hours — the AI answers the phones in seconds with a greeting tuned to your real trade routing and your real on-call rules. The Solo plan at $99/month was built for the owner-operator with a couple of trucks and a small back office that field a few dozen calls a week.
- 05
Routes calls by trade across multi-truck shops
Each trade routes to the on-call tech for that trade — plumbing to your plumbing dispatcher, HVAC to your HVAC dispatcher, electrical to your electrical dispatcher. Multi-trade routing across trucks unlocks on the Team plan at $299/month; per-location escalation on the Multi-location plan at $899/month.
- 06
Keeps your license numbers, statement language, and job pipeline in one log
Trade-license context in the greeting config, transcripts filterable per job, and a daily summary email grouped by job-status (estimate scheduled, work in progress, completed) so the office manager walks in and reads the day in one screen.
How it works for a contractor
Sign up. Connect your phone line. Go live.
No agency kickoff, no platform fee, no developer ticket. Three steps, fifteen minutes, and the next caller to your shop gets an intake with the shared disclosure into the right trade queue before the long job pulls the owner off the phone.
01 — Configure
Sign up, point Analese at your phone line and connect Analese Calendar or the calendar you already use, then tell it your trade-routing and response-window rules in plain English — on-call techs per trade, per-municipality windows, the quote pipeline you already run today.
02 — Tune
Pick the contractor vertical preset, edit the greeting and the after-hours emergency message, set your on-call escalation rules per trade. The first line of every call opens with a clear AI disclosure — your callers are not misled about who (or what) is on the line.
03 — Go live
Connect your phone line or pipe in voicemail transcription. The next caller gets an intake with the shared AI disclosure in seconds — covered lunch, covered the long job, covered at 2 AM when the pipe bursts.
Already have a phone line, a dispatch calendar, and a roster of on-call techs? You are fifteen minutes away from a live AI receptionist tuned to your trade routing and your per-municipality response window.
Get startedQuestions contractors ask first
Things to know before you hand your phone line to an AI.
Emergency-triage dispatch, quote-request capture, response-window discipline, multi-trade routing, trade-license language — the objections that arrive before contractor-board review and pricing. An AI receptionist can organize that first conversation without promising an estimate or an arrival the shop has not configured. If the answer you need is not here, the signup form is one click below.
Start here
Sign up. Cover your phones in 15 minutes.
Self-serve, no agency in between. When you are ready to go live with real customer and dispatcher conversations, the pricing page has every tier — pick one and pay in the same checkout. A-CRM, the built-in CRM, is included on Team and Multi-location — your leads and pipeline stay in the same dashboard as your calls. Your AI receptionist gives the next caller a clear handoff while the crew keeps working.
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