Your 24/7 AI receptionist for PT and chiropractic practices.

Books into the real cadence your practitioner set

Twice-weekly for six weeks, once-weekly for an established plan, monthly maintenance — Analese books into the recurrence rule you configured in plain English. It does not invent visit slots that overflow the treatment plan, it does not skip a required re-evaluation milestone, and it does not double-book a 1:1 manual-therapy hour. When a patient cancels mid-plan the AI asks how far they have drifted and offers the closest matching rebook so the cadence holds even when individual visits move.

Routes new-injury and established-patient calls differently

A brand-new MVA, workers' comp, slip-and-fall, or personal-injury caller gets the longer intake — date of injury, attorney and contact, claim number, prior imaging, referral source — and a new-patient consult slot. Established patients get the shorter path: chart lookup, reason for the visit, and the next available recurring-block slot. The two streams never collide, so a PI consult does not land in the maintenance queue and a maintenance caller does not get asked about their attorney.

Re-books the recurring slot before it costs you the plan

When a recurring slot empties without a rebook, the platform opens the cancel-rebook chain — the same-day waitlist pickup fills the empty hour, the AI texts the original patient within seconds, and the treatment-plan cadence is surfaced to the front desk so the right patient lands in the right slot within the hour. The mechanism is productised today: the no-show-recovery-scan cron runs every fifteen minutes, the recovery dispatcher moves that work onto the platform queue, and the per-appointment cursor stamps what was already attempted so no patient gets the same recovery text twice. No missed visit sits until the next morning.

Triages after-hours injuries without paging you on the sprain-not-fracture line

A sprain that might be a fracture, a post-adjustment flare-up, or a flare the patient cannot tolerate gets routed to the on-call practitioner via your configured escalation. True red flags — suspected cauda equina (saddle anesthesia, new bowel or bladder changes, progressive lower-extremity weakness), sudden severe headache different from prior, signs of stroke, suspected vertebral artery dissection after a cervical adjustment — are directed to the nearest ER and flagged on the dashboard so you see the redirect before the next shift. Routine soreness and missed-appointment reschedules do not page the practitioner after hours.

Captures insurance, PIP, and workers' comp — escalates benefits questions

Logs carrier, member ID, group number, PIP claim number, employer for workers' comp, and date of injury on every new-patient booking. Hands copays, visit limits, prior-authorization requirements, and PIP payout-status questions to your billing team — never quotes benefits it cannot verify on the phone. PI, MVA, and workers' comp calls get a flagged thread with the patient's details already attached so the front desk and billing team see the same intake the practitioner sees at the first visit.

Keeps the clinic in the loop on every plan

A per-patient visit log with the cadence the patient is actually on, a daily summary email grouped by patient status (active plan, missed visit flagged, discharged, re-eval due), and exportable transcripts. The chiropractor or PT can audit the intake quality between plan reviews without pulling anyone off the treatment room floor.