When the receptionist bookmarks an appointment as completed, a one-question Google review request goes out with the shared disclosure, on the same consent ledger as the rest of the SMS pipeline.
The fastest way to get more reviews is to ask — once, the day after, by SMS, on the SMS-vetted contact list you've already built. Analese reads appointment completion from the calendar and the receptionist, then sends a single one-question review request. Reply STOP and you stop getting them, period. No separate opt-in flow to manage, no third-party review vendor, and no manual work for your front desk.
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The fastest way to get more reviews is to ask — once, the day after, by SMS, on the SMS-vetted contact list you've already built. Analese reads appointment completion from the calendar and the receptionist, then sends a single one-question review request. Reply STOP and you stop getting them, period. No separate opt-in flow to manage, no third-party review vendor, and no manual work for your front desk.
Most review-request vendors ride as bolt-on dashboard apps with their own consent ledger, separate opt-out flow, and a separate dashboard to monitor. Analese's review-request rides on the same SMS pipeline and consent ledger that miss-call and appointment texts already use. One opt-out covers every text on Team and Multi-location, so you don't have to maintain a separate vendor database to enforce the shared product behavior. The trade-off is that we only do the one-question Google flow (not vendors that ship bespoke review platforms) — for most service businesses, that's the right scope.
Reply rates for one-question post-appointment SMS requests are usually in the 8–15% range when sent within minutes of the appointment being marked complete. The window matters: send within the day, not days later. Send to the customer's mobile, not a desk line. Send a one-question text, not a survey. That's the only shape Analese ships today, and it's the shape that hits the floor of the funnel.
Ready to see it work?
Three plans, side by side. Same receptionist, same SMS pipeline, and a clear monthly allowance: Solo 500, Team 5,000, or Multi-location 25,000 conversations. Pick a tier and pay in the same checkout.
Keep reading
Phone answering
Most answering services take a message and hope the caller calls back. Analese answers, qualifies, books the calendar slot, and confirms — in one call.
Calendar integration
Connect your calendar and every captured caller can become a real, booked appointment. A practical setup guide for Analese Calendar or the calendar you already use on every plan.
Lead capture
Three lead-capture channels, one ledger. Analese routes every call, form, and booking into a unified contact record — so your team triages one stream, not three.